Stellantis is a leading global automaker and mobility provider that offers clean, connected, affordable and safe mobility solutions. Our Company’s strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our people, and our deep roots in the communities in which we operate. Our ambitious electrification and software strategies and the creation of an innovative ecosystem of strategic, game-changing partnerships are driving our transformation to a sustainable mobility tech company.
The driving force behind us is the diverse and talented group of men and women around the world who bring their passion and experience to their work every day. And while we are a truly global organization, we remain deeply rooted in the communities in which we operate and where our colleagues live and work.
With industrial operations in nearly 30 countries, Stellantis could consistently exceed the evolving needs and expectations of consumers in more than 130 markets, while creating superior value for all stakeholders.
Mission
The Manager of Campaign Program is responsible for leading the activities necessary to prepare to launch a campaign to the field. Relevant Field Action types include Safety Recalls and Emissions Recalls.
Main Responsibilities
- Provides a parts heads-up and kick-off document to the extended team
- Sets up c-kits and works cross-functionally if revisions are required
- Get spare part agreement from supply chain
- Manages the Campaign Execution Tool (ereca/esigi/wirace) and is the single point of contact for tools:
- Responsible for VIN list generation in Sagai
- Sets up phasing and VIN segmentation by defined parameters
- Sets up part definition by VIN per campaign
- Ensures data accuracy in the system and investigates any potential issues that may arise
- Leads enhancements to CaDET and is the business interface for ICT
- Develop understanding of vehicle VIN involvement internationally; coordinate part(s) management plans with Purchasing, TSO
- Responsible for research and analysis of any recall closure related issues and/or questions on interaction and data feeds to/from CaDET and various corporate systems, including but not limited to GCS, Process/system owner, back-up for other Program
- Works with recall administration team to resolve issues related to VIN lists, parts set up and recall launch timing
- Create communications to the customer and dealers
- Support the refinement, continuous improvement and implementation of recall administration processes and documentation
- Work with cross functional teams (e.g. Engineering, Quality, Service, Purchasing, After Sales, Warranty , Finance , etc.) to ensure the necessary technical information’s & Communication package to execute field action is available in due time at the right level of maturity
- Recall launch lead time management
- Process owner, back-up for other Program Managers
Requirements
- +5 years experience
- Good multicultural behavior & relationship
- Structured and organized
- Flexibility & Adaptability
- Fluent in English
- MS Excel
- Appreciated : Knowledge of/ ERECA / E SIGI and Warranty system / SAP/DAPIS
- Appreciated : experience in AFS TSO organization
At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.
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