Stellantis is a leading global mobility player guided by a clear mission: to provide freedom of movement for all through distinctive, appealing, affordable and sustainable mobility solutions. Our Company's strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our 300,000 people, and our deep roots in the communities in which we operate.
We are looking for a "Serial Life Quality Manager".
The SLQM handles quality actions for a Propulsion Family Program on Serial Life in order to ensure Quality product/system targets achievements. For that, the SLQM is expected, to carry out below activities, to apply relevant existing procedures and to lead/attend dedicated rituals:
- Build and Drive the quality convergence plan to achieve the objectives defined by the quality contracting authority (CX).
- Make a projection of quality results of his field of activity. Breakdown indicators, warranty claims, warranty costs and other CX kpi,
- Mobilize all stakeholders for all field issues in coordination with Quality Plant Managers, Supplier Quality and Control Tower and manage escalation process to ensure efficient and fast responsiveness for quality issues.
- Manage treatment of the portfolio of Engineering Quality issues (QIT) , insure the records in GIM / PLM
- Support the Issue Engineering pilot with all quality data, methodologies ( problem solving), reports ( one pager).
- Ensure that production non-conformities are handled by the factory quality services.
- Identify potential service campaigns, elevate to CX Field action organization for instruction and decision
- Represent PRS towards CX, MFG, Aftersales during the CUQ / Crisis Cell.
- Make a projection of quality results of his field of activity. Breakdown indicators, warranty claims, warranty costs and other CX kpi
- Provide support for the quality synthesis needed for warranty tables, FEW (PQM leading)
- Establish with Safety expert the Risk Assessment in case of "Safety Alert Sheet".
- Ensure that Lesson Learned elements from serial life quality are taken into account by projects under development.
MAIN ACTIVITIES
The SLQM endearvors has direct impacts on the performance of the quality objectives (failure rate, guaranteed cost, warranty failures, NCBS survey, etc.) with rapidly visible consequences for Stellantis and its partners (CX/CEFQ CX/region, GPSC/SQ, Plants Quality, ENG/ Cross Car Line Project Engineering).
As part of PRS product quality target in mass production on worldwide perimeter, the SLQM is the prime contractor for quality-related topics in order to meet and exceed customer expectations. For that, the SLQM is expected to apply relevant existing procedures and leads/attends dedicated rituals.
SKILLS
- Master Degree with experience on Quality, Mechanical, Electrical fields with project management handling knowledge,
- Problem solving, quality process, product design (system, architecture), industrial skills, project work, cooperation context control,
- Ability to convince, communicate, manage the handling of quality issues
- Ability to analyze risks and their consequences
- Ability to mobilize and lead transversal teams
- Autonomy and flexibility to learn new toolings and procedure
- Rigourness ability
At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability.
Diverse teams, will allow us to better meet the evolving needs of our customers and care for our future.
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