Job Title: Senior Account Manager
Reporting to the e-commerce team leader, this role will execute e-commerce strategies, plans, and activities, partnering with EC KA in China to achieve business targets.
Key Responsibilities:
- Execute e-commerce strategies, plans, and activities to achieve business targets.
- Partner with EC KA in China to drive sustained business growth and seek new business opportunities across all EC channels.
- Develop and execute E-Commerce strategy and budget plan to achieve company goals.
- Deliver annual, quarterly, and monthly business targets, including sell-in volume, GM & NTO, and proceed regular data and competitors' analysis to accurately submit rolling forecasts in a timely manner.
- Maintain strong partnerships with key contacts of e-commerce platforms with regular communication and meetings.
- Work closely with marketing to plan for digital & e-commerce campaigns and activities on an annual/month/week basis to maximize customer potential.
- Be aware of competitive marketplace and consumer trends to identify online creative needs and seek and maximize business opportunities.
- Collaborate with internal functions and external TP vendors/distributors to develop online merchandising plans to drive sales while maintaining the brand's value and offering customers a truly excellent online shopping experience.
Requirements:
- Bachelor's Degree or above.
- Minimum 5 years' experience in working in similar-level e-commerce or e-marketing roles in an e-commerce environment.
- Strong experience in managing relationships with key online platforms and developing customized plans to ensure continuous growth.
- Experience in managing TP and strong skill sets in online store operations.
- Capability of on-line marketing and digital is desirable.
- Deep insights on current marketing trends, including targeting and data-driven planning.
- Fully proficient working with digital sales platforms such as JDSHANGZHI etc. and Microsoft Office.
- Fluent in both English and Mandarin.
Skills & Competencies:
- Learning agility: fast to learn and adapt new trends and changes in market.
- Proactiveness: stay active to enhance efficiencies and capture new opportunities.
- Communication skills: good at both Chinese and English written.
- Problem-solving skills: identify problems, decompose problems, and structure solutions to solve problems.
- Strong analytical skills: understand and summarize digital expenses of numbers, competitors' analysis, and customer insights.
- Collaboration – can work effectively with different teams/functions to achieve results.
- Creative thinking: ability to come up with creative solutions to business challenges in the fast-changing competitive environment.
- Organizational agility: flexible and agile in utilizing company resources and cross-functional teams.
- Strong attention to details.
Relocation and travel are available and required respectively.
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