The Quality Engineer is responsible for establishing initial quality parameters and maintaining product quality throughout its lifecycle. This role ensures prompt customer support and issue resolution, supports manufacturing and cross-functional teams, and promotes the company’s goal of achieving zero defects.
Key Responsibilities:
- Participate in drawing reviews to assess accuracy, specifications, and feasibility of customer requirements as part of APQP.
- Support ongoing program and milestone review meetings.
- Attend ECN meetings and update documentation and visual aids to meet PPAP timelines.
- Review CMM reports, MSA, SPC studies, and support PPAP and validation activities.
- Participate in gauge design, approvals, GR&R studies, and ensure compliance with customer requirements.
- Coordinate special studies related to customer complaints or internal issues.
- Lead supplier-related quality issues, including containment, disposition, and prevention of escapes to customers.
- Follow up with suppliers on corrective actions and verify implementation.
- Manage and document quality issues, including cost tracking and reporting (DMN process).
- Conduct supplier audits and follow up on corrective actions.
- Prepare and publish monthly supplier performance reports.
- Communicate directly with customers and suppliers.
- Support customer PPAP submissions and approve supplier PPAPs as required.
- Develop and maintain control plans, PFMEA, DFMEA, and work instructions with cross-functional teams.
- Lead root cause analysis and resolution of internal and external quality issues.
- Generate customer-specific reports and provide status updates.
- Conduct layered audits and address non-conformances.
- Manage non-conforming products and drive corrective actions.
- Support warranty reviews and customer satisfaction initiatives.
- Support Kaizen initiatives by reviewing quality data to improve process efficiency.
- Assist in operator training for new programs.
- Support product testing and development of error-proofing (poka-yoke) solutions.
- Maintain inspection sheets and visual standards.
- Perform other duties as assigned.
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