What you'll do
You'll assess warranty claims across the globe for the assigned commodity, ensuring capacity utilization of 100% and maintaining claim mix proportionate to intake in the respective commodity. You'll also maintain quality of 98% for the assigned commodity and identify concerns during assessment to discuss with Leads for further improvement in claim controls.
- Assess warranty claims across the globe for the assigned commodity- Maintain capacity utilization of 100% for the assigned commodity- Maintain claim mix proportionate to intake in the respective commodity- Maintain quality of 98% for the assigned commodity- Identify concerns during assessment to discuss with Leads for further improvement in claim controls
What you need
To succeed in this role, you'll need a Diploma / B.E in Mechanical / Automobile Engg and 3-6 years' experience in Automobile dealership preferably experienced at warranty data processing. You'll also need good communication and interpersonal skills, technical diagnostic skills, and computer literacy.
- Diploma / B.E in Mechanical / Automobile Engg- 3-6 years' experience in Automobile dealership preferably experienced at warranty data processing- Good communicator with good interpersonal skills- Technical diagnostic skills- Computer literacy
Why this matters
This role is crucial in ensuring the quality of warranty claims across the globe, and your work will directly impact the company's reputation and customer satisfaction.
