At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We’re turning today’s impossible into tomorrow’s standard —from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features.
Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale..
The Role
Primary
The ADAS/AV Safety Field Investigations Engineer (SFIE) is responsible for leading the initial assessment of ADAS Level 2+ and Autonomous Vehicle (AV) field incidents, ensuring General Motors’ compliance with NHTSA Standing General Order 2021-01 and applicable Canadian safety regulations.
Secondary
The Safety Field Investigations Engineer (SFIE) is responsible for leading GMNA investigations and managing issue reviews through the Safety Field Investigations (SFI) process.
What You'll Do (Responsibilities)
ADAS/AV Internal Investigations Engineer
Incident Intake & Logging
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Review and log qualifying SMS/email AACN notifications and other ADAS L2+/AV incident reports into the ADAS tracker.
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Verify crash reports via OnStar recordings and log confirmed incidents.
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Validate Super Cruise (SC) state change data using the Elastic dashboard.
Incident Assessment & Data Management
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Confirm crash locations using SC map and Google Maps.
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Analyze 1411 (SC State Change) and 1414 (Crash Event) data.
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Determine if incidents meet SGO reporting criteria.
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Archive relevant data and reports; close tracker items and initiate SGO reporting.
Additional Vehicle Data Acquisition
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Coordinate vehicle data requests with GM Legal.
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Support legal requests, including file management and ESIS data retrieval issue resolution.
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Contribute to SGO process optimization initiatives.
Process Development & Issue Resolution
Safety Field Investigations Engineer (SFIE)
Leads GMNA investigations and manages issue reviews through the Safety Field Investigations (SFI) process.
Key Responsibilities
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Direct and coordinate investigations for vehicle, propulsion, or software performance issues identified internally or by government agencies.
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Assemble and lead cross-functional teams including engineering leaders, subject matter experts, quality, purchasing, and assembly to analyze issues.
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Collaborate with regulatory, crashworthiness, and engineering assessment experts.
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Drive investigations from initiation through recommendation, potentially resulting in Prevent Repeat Defects (PRD) or Learning Advisories.
Core Tasks
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Conduct fact-finding, root cause analysis, and population determinations.
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Apply statistical and problem-solving techniques (DFSS, Red X, computer analysis).
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Assess field performance and predict future trends.
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Develop potential remedies and cost estimates.
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Prepare investigation summaries and present findings to senior leadership.
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Evaluate impact on vehicle and occupant performance; coordinate demonstrations, modeling, and simulations as needed.
Additional Responsibilities
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Provide technical support for government, supplier quality, and assembly investigations, including risk assessments.
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Ensure timely closure of investigations with root cause identification and preventive actions.
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Maintain historical data on past investigations and field actions.
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Lead special projects to improve investigation techniques and timing.
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Coach engineering staff on SFI processes through training and seminars.
Your Skills & Abilities (Required Qualifications)
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Bachelor’s Degree in Engineering, Chemistry, Math, Physics or Computer Science
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5+ years total experience with thorough knowledge of vehicle engineering (Design Release, Test, Systems Management, Product Safety and/or Validation Processes)
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Excellent analytical skills – capable of technical debate with opposing subject matter experts
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Superior interpersonal communication and organizational skills
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Ability to manage a multitude of investigations/assignments, and simultaneously make progress on many issues at various stages of investigation/assignment
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Initiative and ability to work with little direction
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Ability to break down complex issues into understandable pieces
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Unquestioned personal integrity
What Can Give You a Competitive Edge (Preferred Qualifications)
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10+ years of experience with deep knowledge of vehicle engineering, including design release, testing, and validation processes.
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Graduate degree (MS or Ph.D.) in Chemical, Mechanical, Biomechanics, Engineering Mechanics, Electrical, Civil Engineering, or Chemistry.
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DFSS Black Belt Certification.
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Recognized industry leader or technical expert in complex systems related to safety or non-compliance investigations, such as:
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Sensing diagnostics and diagnostic modules
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Safety restraint systems (airbags, safety belts, suppression systems)
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Propulsion, braking, and steering systems
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Battery, hybrid, and electrification technologies
