The Role:
We are seeking a skilled and adaptable Motorsports IT Operations Support Specialist to join our motorsports competition team supporting IndyCar/IMSA. Unlike our facility-based IT staff who focus on simulation and engineering systems, this role is dedicated to trackside and event operations, ensuring reliable IT infrastructure and critical communications during IndyCar/IMSA race events.
The ideal candidate will bring strong technical expertise in networking, radio systems, and executive-level IT support while thriving in a fast-moving, high-pressure competition environment.
What You'll Do (Responsibilities):
Trackside Operations
- Deploy, maintain, and troubleshoot IT systems at IndyCar/IMSA race events, tests, and off-site activities.
- Set up and monitor temporary event networks, servers, and wireless systems to support engineering, competition, and communications.
- Provide rapid-response troubleshooting for hardware, software, and connectivity issues during live competition.
- Interface with Race Engineers to provide the best customer experience possible for software tools and photography.
Networking & Communications
- Configure, monitor, and secure LAN/WAN and wireless networks in dynamic, mobile environments.
- Support priority communication systems, including telemetry links and trackside data transfer.
- Program, test, and manage two-way radios for engineers and competition staff.
- Monitor data streams for connectivity problems.
Executive & VIP Support
- Deliver white-glove IT support for executives, drivers, and high-profile guests at track.
- Ensure secure and seamless connectivity for leadership, including mobile devices, video conferencing, and specialized requests.
- Handle sensitive information with the highest level of discretion and professionalism.
Systems Reliability & Documentation
- Maintain contingency and backup procedures for trackside IT systems.
- Ensure devices and systems are updated, patched, and secured before deployment.
- Document configurations, troubleshooting steps, and best practices to improve consistency across events.
Your Skills & Abilities (Required Qualifications):
- Demonstrated IT support experience in traveling, live-event, or high-pressure environments
- Strong knowledge of networking (LAN/WAN, VPNs, wireless, firewalls)
- Hardware troubleshooting skills (PCs, servers, radios, AV/peripherals)
- Excellent interpersonal and communication skills with a strong customer service mindset
- Ability to travel extensively and work flexible schedules, including weekends and holidays
People Skills:
- Calm and decisive under pressure, especially during live competition
- Highly adaptable to changing conditions and environments
- Strong team player with a collaborative approach to solving problems
- Detail-oriented, proactive, and committed to delivering reliability where it matters most
- Passion for motorsports and live-event technology
What Will Give You A Competitive Edge (Preferred Qualifications):
- Prior experience in motorsports or similar fast-paced competition environments
- Familiarity with IndyCar/IMSA trackside operations and priority communication systems
- Knowledge of telemetry infrastructure and competition-specific IT tools
- Scripting or automation experience to streamline event system setup
- Experience with professional two-way radio programming and communications systems
