The Role:
We are seeking a skilled and adaptable IT Operations Support Specialist to join our motorsports competition team. Unlike our facility-based IT staff who focus on simulation and engineering systems, this role is dedicated to trackside and event operations, ensuring reliable IT infrastructure and critical communications during NASCAR race events.
The ideal candidate will bring strong technical expertise in networking, radio systems, and executive-level IT support while thriving in a fast-moving, high-pressure competition environment.
What You'll Do (Responsibilities):
Trackside Operations
- Deploy, maintain, and troubleshoot IT systems at NASCAR race events, tests, and off-site activities.
- Set up and monitor temporary event networks, servers, and wireless systems to support engineering, competition, and communications.
- Provide rapid-response troubleshooting for hardware, software, and connectivity issues during live competition.
- Interface with Race Engineers to provide the best customer experience possible for software tools and photography.
Networking & Communications
- Configure, monitor, and secure LAN/WAN and wireless networks in dynamic, mobile environments.
- Support priority communication systems, including telemetry links and trackside data transfer.
- Program, test, and manage two-way radios for engineers and competition staff.
- Monitor data streams for connectivity problems.
Executive & VIP Support
- Deliver white-glove IT support for executives, drivers, and high-profile guests at track.
- Ensure secure and seamless connectivity for leadership, including mobile devices, video conferencing, and specialized requests.
- Handle sensitive information with the highest level of discretion and professionalism.
Systems Reliability & Documentation
- Maintain contingency and backup procedures for trackside IT systems.
- Ensure devices and systems are updated, patched, and secured before deployment.
- Document configurations, troubleshooting steps, and best practices to improve consistency across events.
Your Skills & Abilities (Required Qualifications):
- Demonstrated IT support experience in traveling, live-event, or high-pressure environments
- Strong knowledge of networking (LAN/WAN, VPNs, wireless, firewalls)
- Hardware troubleshooting skills (PCs, servers, radios, AV/peripherals).
- Excellent interpersonal and communication skills with a strong customer service mindset
- Ability to travel extensively and work flexible schedules, including weekends and holidays
People Skills:
- Calm and decisive under pressure, especially during live competition
- Highly adaptable to changing conditions and environments
- Strong team player with a collaborative approach to solving problems
- Detail-oriented, proactive, and committed to delivering reliability where it matters most
- Passion for motorsports and live-event technology
What Will Give You A Competitive Edge (Preferred Qualifications):
- Prior experience in motorsports or similar fast-paced competition environments
- Familiarity with NASCAR trackside operations and priority communication systems
- Knowledge of telemetry infrastructure and competition-specific IT tools
- Scripting or automation experience to streamline event system setup
- Experience with professional two-way radio programming and communications systems
#LI-DH2
