Purpose
Own core operational routines as TUAL transitions from start-up to scale-up. Maintain a disciplined, well-run, culturally strong environment across facilities, IT, safety, admin and team support.
Outcomes
• A safe, compliant, well-functioning workspace
• Smooth day-to-day operations with minimal friction
• High team confidence in internal processes
• Well-run events and strong internal culture
• Clear, consistent operational documentation
Key Responsibilities
Operations Management
• Facilities and workspace management
• IT coordination and asset management
• Fire, Health & Safety and office compliance
• Supplier and contractor management
• Office systems (access, security, licences)
• Budget tracking for office and small projects
People & Culture
• Staff wellbeing routines
• Onboarding coordination
• First-line support for employee queries
• Maintaining culture initiatives and internal communications
Team Support & Administration
• Team admin, diaries, travel, supplies, systems housekeeping
• Recruitment logistics and candidate coordination
• Documentation, policies and internal processes
• General administrative support to all teams
Events & Projects
• Internal event support and visitor hosting
• Coordination of small operational projects
• Preparation of materials and routine reporting
Capabilities Required
• Highly organised and disciplined
• Strong written and verbal communication at all levels
• Able to manage multiple workstreams calmly
• Technically confident and fast to learn new systems
• Proactive, dependable, culturally positive presence
For more detail, salary and company information, use the apply link