QualificationsQualificationsQualifications
3+ years of hands-on SAP BASIS experience at Level 2 or similar support role.
Strong expertise in SAP system administration, client and transport management, and performance tuning.
Knowledge of SAP modules (MM, PP, SD, LE, FI, HCM) from a BASIS/support perspective.
Experience in incident management and SLA-driven support environments.
Basic understanding of ABAP for troubleshooting coordination.
Working knowledge of ITIL framework (incident, problem, and change management).
Fluency in English for client interactions.
Location: remote across Mexico, hybrid if based in Guadalajara
Preferred Qualifications
SAP BASIS certification.
Experience with SAP S/4HANA and migrations.
Knowledge of SAP Solution Manager and monitoring tools.
Experience with cloud-hosted SAP environments (AWS, Azure).
Bachelor’s degree in Computer Science, Information Systems, or related field.
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