At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We’re turning today’s impossible into tomorrow’s standard —from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features.
Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale.
The Role
The ME Product Interface Quality Lead plays a critical role in driving quality excellence across the General Assembly (GA) Product Interface organization. The ideal candidate is a change agent with deep expertise in quality assurance methodology and a passion for cross-functional collaboration that will support GA Product Interface in modernizing quality systems and processes. This position serves as the primary point of contact for all quality assurance activities, ensuring alignment, compliance, and continuous improvement in risk management and quality processes while transitioning to an all-digital future.
What You Will Do
- You will support advancing GA Product Interface digital goals:
- Collaborate with expert partners to leverage advanced technologies to eliminate manual and repetitive Quality tasks.
- Lead efforts to build and maintain shared PFMEA Level 1 templates, helping teams stay aligned and reduce manual reviews (including supporting technology innovations).
- Utilize advance collaborative tools with expert partners to proactively identify and resolve PFMEA-related issues, minimizing the need for escalation across Levels 1, 2, and 3.
- Develop efficiencies and strategies to streamline RPL1/S deviation request reviews and approvals, enhancing speed and accuracy.
- Drive continuous improvement and oversight of transformation activities once steady state achieved.
- Support GA Product Interface in transition by:
- Aligning internal and external resources through collaborative digital platforms to ensure timely and efficient PFMEA completion.
- Provide updates, insights, and recommendations to leadership and stakeholders as required
- Management, support and facilitation of Quality deviations
- Represent the GA Product Interface organization in Quality Chain working-level discussions and escalate items as needed
Your Skills & Abilities (Required Qualifications)
- Bachelor's Degree or Equivalent experience
- Excellent communication and stakeholder management skills
- Ability to lead cross-functional teams and drive alignment
- Detail-oriented with strong analytical and problem-solving capabilities
- 3+ years’ experience in PFMEA facilitation or equivalent quality systems
- 2+ years’ experience facilitating meetings with / presenting to Executive level leaders
What Will Give You a Competitive Edge (Preferred Qualifications)
- Expert knowledge (7+ year experience) of quality systems
- 3+ years’ experience working with Global Vehicle Development Process
- Exposure to non-GM quality systems
- Demonstrated experience in process innovation and/or continuous improvement activities
Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate.
• The salary range for this role is (Position 78,000 and 105,700 from Pay Transparency Posting Salary Ranges). The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
• Bonus Potential : An incentive pay program offers payouts based on company performance, job level, and individual performance.
Benefits:
• Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
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