BMW Group Financial Services UK is looking for an Agile Delivery and Operations Manager. This role is based at the Summit ONE Campus in Farnborough.
This exciting role is responsible for the leadership of complex, large-scale changes to enable the business to deliver its strategy and targets. You will have responsibility for the assigned product portfolio including supervision of a diverse IT team, service providers and vendors, working with multi-departmental stakeholders within IT and the business (market and central) to ensure change is successfully delivered, as well as ensuring operational stability.
What awaits you?
- Defining vision and roadmap with the business that motivates and directs IT resources to deliver the RCM project portfolio and maintaining operational performance in line with Service Level Agreements.
- Leading and coaching the agile team and provide the framework for the team to self-organize and take decisions to deliver.
- Communication at all levels through to senior managers and directors, the ability to absorb and assimilate information from the business to define and deliver the project portfolio, enhancements and fixes.
- Maintain a broad network of business and IT stakeholders including senior managers and directors, as well as technical resources and external suppliers.
- Oversee operational delivery including communication with internal stakeholders and external suppliers to ensure operational performance of mission critical systems.
- Ensure consistent and efficient processes, tools and standards deployed for agile delivery, operating within the BMW Group Agile Working Model framework.
- Assimilate and prioritize information from a variety of sources, and develop a coherent strategy and work pipeline for meeting business needs in conjunction with the IT management team and overall IT department.
- Ensure stable operations of systems within the designated product set and ensure the timely resolution of incidents.
- Lead the Development Community of Practice to encourage knowledge sharing and adoption of consistent standards and best practices.
What should you bring along?
- Degree or equivalent
- Demonstratable IT industry experience in leading large-scale change and operational excellence in mission-critical systems.
- Demonstratable experience in leading application development teams with experience in agile and DevOps frameworks.
- experience in within Financial Services industry.
- Proven ability to engage with a variety of IT teams and suppliers to achieve successful outcomes.
- Proven ability to deliver within a complex systems landscape and diverse range of technology platforms.
- Ability to embrace and adapt to change.
- In-depth and formal training in project management, leadership, agile and DevOps.
- Portfolio, MSP, agile and DevOps qualifications is desirable.
Closing Date: Wednesday 22nd October 2025
At BMW Group, we are committed to offering our employees the right balance between work and personal life. We pride ourselves on being a flexible employer and for most roles, it could be possible to agree flexible hours, job share, compressed hours or part-time working hours and so please discuss your individual requirements as part of the application process so we can try to agree a suitable arrangement. [For this role, we also support a hybrid model which combines remote and office working.] #LI-Hybrid
In 2025 BMW Group Financial Services UK was recognised as a Top Employer. We invest in our employees and embrace a culture of flexible working as well as promoting a positive, supportive culture and working environment. We are based in prestigious offices in Farnborough that provide a great place to work with good people and an exciting, engaging, industry leading brand.
We are proud to be a part of the Disability Confident scheme. The scheme supports employers to make the most of the talents disabled people can bring to the workplace.
At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants.
Learn more here.
