Hybrid: This role is categorized as hybrid. The successful candidate is expected to report to the GM Global Technical Center in Warren, MI three times per week, at minimum.
Why join us?
General Motors pioneers the innovations that move and connect people to what matters. We see a world with zero crashes, zero emissions, and zero congestion. As we move toward this vision, software plays an integral role as it becomes more prominent in our vehicles.
Our ambition in Software & Services Product Management is to build a world-class software development culture that is part of the company’s shared vision. We are creating an elite portfolio of software-defined vehicles by tightly integrating software, hardware, and services to create complete and compelling vehicle experiences for our customers.
The Role
As a Senior Product Manager for Viewing Cameras, you will develop a clear vision aligned with the company's goals and define a strategic roadmap to bring this vision to life. Collaborating with stakeholders across the organization, you will ensure cohesive execution. Additionally, you will drive innovation and continuous improvement for camera features, leveraging customer feedback, industry trends, and new technologies.
This position requires addressing complex challenges in the customer experience space in ways that delight our users and align with our business objectives. Success in this role demands the ability to thrive in fast-paced environments, make principled decisions, and build consensus across cross-functional teams to deliver exceptional customer experiences. We seek someone proactive, willing to roll up their sleeves, and dedicated to exceeding customer expectations and driving business success.
What You’ll Do
- Own the long-term product vision, setting strategic direction for camera systems across multiple product teams, balancing user experience, technology business objectives, and regulatory compliance.
- Develop and implement strategies to ensure transparent and delightful user experiences that help customers use our products
- Lead a cross-functional team of stakeholders encompassing Legal, Design, Engineering, Program, and Product Managers to create intuitive customer experiences that meets customer and business needs.
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Act as the voice of the customer, ensuring digital products meet best in class viewing cameras needs and expectations.
- Actively monitor emerging trends, incorporate data, research, and market analysis to inform, define, prioritize, and drive execution of product roadmap that spans privacy initiatives, data collection, consent experiences, and privacy controls.
- Help drive a data-driven culture and establish and monitor key metrics to measure the effectiveness of viewing cameras initiatives.
Your Skills & Abilities (Required Qualifications)
- 5+ years working on technology-powered digital products as a product manager
- 3+ years of experience managing products focused on vehicle cameras, surround view systems and rear cameras.
- Expertise in creating customer experiences using data and judgment to inform decisions
- Well established skills in writing, with the ability to effectively balance and integrate vision, strategy, and technical details in a cohesive narrative.
- Strong verbal communication and storytelling skills, with the ability to articulate
complex concepts to all stakeholders. - Proven ability to balance tradeoffs between consumer needs and
expectations, legal and regulatory requirements, and business objectives. - Ability to identify and drive the organization to generate key data and metrics to make sound decisions for customer experience and regulatory changes.
What Will Give You a Competitive Edge (Preferred Qualifications)
- Relevant educational background (MBA, etc.)
- Experience leading digital products across a variety of platforms (mobile, web, etc.)
- 8+ years of Cameras/Surround View product management experience
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