The Role:
As a Quality Engineer , you will be the single point “voice of the customer” supporting the Propulsion System Chief Engineer and Program Manager to assure segment leadership in J.D. Power / Warranty IPTV and Cost reduction initiatives. This position also represents propulsion systems with the vehicle platform program quality leadership and program teams.
What You'll Do:
- Perform early issue identification, tracking and resolution to ensure segment leadership.
- Provide clear and timely communication to Quality management relative to quality issues.
- Responsible for developing, testing, and creating quality solutions for medium level changes. Defect analysis resolution and verification for vehicle subsystem quality. Performs design reviews.
- Lead launch and current production problem solving activities.
- Deploy quality work according to planned development timing.
- Work with the product team to identify and capture critical status updates for Quality reviews.
- Facilitate Quality Review meetings and maintain integrity of presentation materials.
- Support GPS Program Execution Team (PET) with quality analysis information
- Analyze, project and track warranty and Customer survey information.
- Support the development of the global quality planning process and templates.
- Support external customer issues through problem resolution tracking system (PRTS) and supplier practical problem solving (SPPS)
- Build and cultivate relationships across multiple functions and regions
Your Skills & Abilities (Required Qualifications):
- Bachelor's Degree or Associate's Degree with 2 years of equivalent manufacturing experience
- Ability to travel up to 10% of the year
- Must be able to work flexible hours, including weekends and off shifts, as needed by the business
What Can Give You a Competitive Edge (Preferred Qualifications):
- Bachelor’s degree in a technical (STEM) related field
- 2+ years of relevant experience in a manufacturing environment
- Strong understanding of quality processes and Global Manufacturing System (GMS), Experience with PRTS, SPPS
Compensation
- The expected base compensation for this role is: $68,900.00 - $105,700.00. Actual base compensation within the identified range will vary based on factors relevant to the position.
- Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
Benefits
- Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.