Key Responsibilities Lead, develop, and mature the IT Infrastructure Operations Team (2nd/3rd line analysts and engineers).
Own and manage the Infrastructure Operations function, ensuring operational efficiency and excellence.
Oversee and prioritise IT Infrastructure tasks to maintain optimal application and infrastructure performance.
Act as an escalation point for the Infrastructure Operations team, supporting seamless service delivery.
Drive continual improvement of ITIL Service Operation Processes (Incident, Problem, Event, Access Management, Request Fulfilment).
Enhance IT Infrastructure services and implement service improvements and automation initiatives.
Manage infrastructure operations tools (monitoring, backup/recovery, storage, server fleets) and conduct full lifecycle management of assets, licences, and warranties.
Maintain support backlogs within defined SLAs and establish effective out-of-hours/weekend support for racing and event operations.
Participate in Technical Review Meetings and maintain industry-leading technical knowledge.
Build and maintain strong relationships with internal and external stakeholders, ensuring clear communication and collaboration. Skills, Knowledge and Expertise Strong technical expertise in IT infrastructure: Windows/Linux Server, Active Directory, M365, Networking, Firewalls, Storage, Azure, DevOps, MS SQL Server, Kubernetes, and AV systems.
Excellent knowledge of ITIL Service Operations Processes.
Proven experience leading IT infrastructure teams, ideally within Formula One or high-level motorsport environments (desirable).
Confident working with cloud-based, on-prem and hybrid infrastructure solutions.
Motivated and proactive leader with the ability to inspire and develop others.
Calm, confident decision-maker with the ability to thrive under pressure.
Flexible and collaborative approach, with excellent communication and relationship-building skills.
Strong commitment to Health & Safety.
Willingness to travel as required. Benefits Investing in your career is paramount. We promote professional and personal development through a provision of learning opportunities and work with you to shape your career and realise your full potential.
As part of our high-performing, collaborative team, you'll enjoy a competitive package, including a discretionary bonus scheme, private healthcare, pension plan, life assurance, TEDSgroup childcare benefits, a cycle-to-work scheme, tech scheme, and car scheme.
You will also have access to our state-of-the-art facilities at the AMR Technology Campus, featuring a new on-site gym with fitness, spin and yoga classes, a bistro café, and restaurant. About Aston Martin F1 Embark on a journey with the Aston Martin Aramco Formula One Team to reshape history at our cutting-edge, sustainable campus in Northamptonshire. Combining our rich heritage with innovation, we bring fresh energy to the sport, driven by a commitment to challenge the status quo and dominate the track. With new investment fueling our ambitions, we're seeking talented individuals who share our passion for racing and drive for success. As part of our high-performing, collaborative team, you'll enjoy a competitive package, including a discretionary bonus scheme, private health care, pension plan, life assurance, and benefits like TEDSgroup childcare, cycle-to-work, tech, and car schemes. Plus, you can look forward to an on-site gym with fitness, spin, and yoga classes, as well as a new restaurant offering indoor and outdoor dining. We are a business that fosters a supportive, inclusive, and compassionate culture, where our team genuinely embodies our core values: Growth, Readiness, Empowerment, Excellence, and Nurturing. Aston Martin Formula One Team is committed to attracting, recruiting, and retaining the most talented individuals, regardless of age, disability, gender identity, gender expression, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion, belief, sex or sexual orientation. We strive to be a Team that reflects all the communities with which we engage around the world through diversity in the workplace and promoting an inclusive culture in which all team members are respected, empowered and valued. Aston Martin Aramco Formula One® Team is committed to making sure our selection methods are fair for all. If you would like to request that reasonable adjustments are made, please share this in your application when asked.
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