What Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it’s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”
We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.
If your goals and values align with Honda’s, we want you to join our team to Bring the Future!
Job Purpose
The Digital Services Development (DSD) Division is tasked with navigating the strategy and execution for Honda's current & future digital services. The team will focus on building and sustaining Honda's competitiveness in the marketplace by developing digital services, features, products, and services with a sharp focus on customer experience. The team holds responsibility for customer value, competitiveness, development, and profitability of these services for Honda in North America.
We are seeking a passionate and experienced Team Lead for Business Operations. This position is instrumental in managing the daily operations of the business team and driving initiatives to enhance efficiency. This role leads a team focused on subscription account management and financial analysis that support digital services (connected vehicles) and public charging. Also, this position defines and implements policies, procedures, and best practices as it relates to the business operations and financial management supported by the Division.Key Accountabilities
Operations Leadership
Lead the planning and execution of business operations strategies to support the delivery and growth of digital service
Manage team to deliver in-market business operation
Institutionalize new processes and tools, upgrade analysis skills, and manage the full development process through hand-off to operations.
Leverage digital tools and data to drive automation, streamline workflows, and enhance service delivery
Focus on SOPs and RASICs to formalize and define processes, and use planners to ensure recurring tasks are completed on time.
Financial Operations and Management:
Focus on SOPs and RASICs to formalize and define processes, and use planners to ensure recurring tasks are completed on time
Understands various business lines, ensures compliance with agreements, and conducts detailed financial analyses to identify risks and opportunities.
Recommend actions to ensure profitability and cost-efficiency.
Achieve the Division goals for gross profit plan.
People Leader and Cross-Functional Collaboration
Manage, lead, and refine Business Operations for Division
Enable team efficiencies working closely with cross functional teams including Business Planning, Product Management, Finance, Product Support, and Customer Support.
Foster associate development and long-term capability by teaching, coaching, and mentoring. Deliver consistent and effective individual performance management. Ensure the team is motivated, engaged, and inspired to achieve goals and objectives
Collaborate with Department Leads and the extended management team to provide input for the direction and vision of AHM CX Business Unit, Division, Department, and Unit. Contribute ideas and formulate the details on executing Division, Department, and Unit strategies to sustain and operate high-quality digital services operations.
Budget Planning:
Lead and direct internal stakeholders to plan and develop budget forecasting digital services programs for monthly, quarterly, midterm and annual business meetings / submissions
Act as the leader to consolidate and validate these plans for submission to executive management.
Qualifications, Experience, and Skills
Bachelor’s degree is required, ideally with a major in Business, Finance, or related field or equivalent work experience
MBA preferred.
8+ years of experience in a business operation, business planning, finance role.
3+ years of experience building and managing a team.
Financial Acumen: Strong understanding of financial operations.
Self-Driven: Ability to work independently and respond rapidly in a fast-changing environment.
Results Oriented: High level of attention to detail while maintaining vision of larger business objectives and meeting company goals.
Bias For Action: Strong sense of product / domain ownership and bias for action.
Financial Literacy: Interpret financial data, evaluate ROI, and make informed decisions.
PC Proficiency: MS Office.
Presentation Skills: Deliver compelling presentations to executives, internal teams, and clients.
Workstyle
95% - Normal office conditions – desk job with laptop, meetings, conference calls
5% - Travel – Japan, conferences, partner offices as required.
100% - Joy of Creating
What differentiates Honda and make us an employer of choice?
Total Rewards:
Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
Regional Bonus (when applicable)
Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)
Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
Paid time off, including vacation, holidays, shutdown
Company Paid Short-Term and Long-Term Disability
401K Plan with company match + additional contribution
Relocation assistance (if eligible)
Career Growth:
Advancement Opportunities
Career Mobility
Education Reimbursement for Continued Learning
Training and Development Programs
Additional Offerings:
Lifestyle Account
Childcare Reimbursement Account
Elder Care Support
Tuition Assistance & Student Loan Repayment
Wellbeing Program
Community Service and Engagement Programs
Product Programs
Free Drinks Onsite
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
For more detail, salary and company information, use the apply link
