Tasks
Here's your opportunity at Porsche.
The Porsche Center Friedrichshafen sells Porsche, one of the world's most successful sports car brands. Our goal is to continue this success in the future and provide our customers with optimal service. To strengthen our team, we are offering a position as a
Technology Expert (m/f/d)
Responsibilities:
Central customer contact at the Porsche Center, particularly for questions regarding e-mobility and Connect services.
Expert and internal knowledge multiplier regarding new product content (e.g., Porsche Connect, Porsche E-Performance).
Conducting internal basic training courses on e-mobility and connectivity.
Conducting second deliveries and customer events to provide detailed explanations of the vehicle with a focus on e-performance and Porsche Connect.
Creating and conducting presentations and tutorials.
Responsible for the charging infrastructure at and within the Porsche Center.
Generating interest and fascination for the brand and products among customers.
CRM Manager (m/f/d)
Responsibilities:
Data management and quality:
Ensuring an up-to-date and data protection-compliant CRM database (C@P) and continuously optimizing data quality.
Compliance with and assurance of internal and external data protection requirements.
Marketing strategies and campaigns:
Development and implementation of data-driven marketing strategies and target group-specific offers in close collaboration with the marketing team.
Monitoring success through campaign codes and analyzing relevant KPIs for sustainable management of data quality and marketing activities.
Cross-departmental collaboration:
Supporting collaboration between sales, after-sales, and marketing, including communication planning via analog and digital channels.
Processing, evaluating, and distributing customer and prospect inquiries to the relevant departments.
Training and support:
Onboarding and training of CRM users.
Contact person for all employees regarding data quality, especially at system interfaces.
For more detail, salary and company information, use the apply link
