POSITION TITLE: Operations and Event Manager, Nashville
DEPARTMENT: MEM – Nashville
REPORTS TO: President, Big Machine Music City Grand Prix
POSITION LOCATION: Nashville, TN
FLSA STATUS: Exempt
WORKER CATEGORY: Full-Time
COMPANY SUMMARY:
Penske Entertainment is a leading provider of world-class sports and entertainment. The organization consists of four prominent entities:
- Indianapolis Motor Speedway is the world’s largest spectator sporting facility and annually hosts the world’s most prestigious auto race: the Indianapolis 500 presented by Gainbridge.
- INDYCAR is the Indianapolis-based governing body for North America's premier open-wheel auto racing series, the NTT INDYCAR SERIES, and its developmental series, INDY NXT by Firestone.
- IMS Productions is a multifaceted broadcast and multimedia division that helps bring INDYCAR and IMS events to life for global audiences.
- Motorsports Event Management promotes major events featuring premier motorsports series throughout the United States.
The Penske Entertainment experience is fast-paced, diverse and impactful. Through its business units, the organization reaches audiences on an international scale, focused on delivering exceptional experience from start to finish. Employees of Penske Entertainment are challenged daily in a demanding, yet rewarding environment that is best suited for dedicated professionals who want to reach their ultimate potential amid the excitement, tradition, and pageantry of the World’s Greatest Race Course and the premier open-wheel racing series.
POSITION SUMMARY:
We are seeking a driven and highly organized individual to gain valuable experience in operations, event activation, and management of a major sporting event. The NTT INDYCAR Series will return to Nashville Superspeedway for Championship Race Weekend, and the Operations and Event Manager will play a key role in its success.
This position is responsible for supporting the President in managing the day-to-day operations of the event, overseeing event marketing activations and agencies, and assisting the team with various event-related tasks. This role is based in Nashville, TN.
SPECIFIC DUTIES:
- Lead and manage the process for event preparation and execution, finalize and issue all master event planning documents for use by all staff; including event manuals, Emergency Action Plans (EAP), planning timelines. Master schedule, after action reporting, after action surveys.
- Lead and manage identification of annual project improvement workstreams resulting from after action surveys, including identification of event improvement areas, staff assignments, work plans, tracking of progress and execution of plan adjustments.
- Support with executing grassroots marketing plans (Car Clubs, Youth Programming, official charities, donation management and community programs), focusing on engaging existing fans and attracting new fans at race and special events and other opportunities as assigned.
- Manage experiential assets and programs as directed. Ensure all marketing assets and promotional materials are cataloged and inventoried on a regular basis.
- Support wider team with department tasks including but not limited to: managing general email inboxes, support on event recaps and information, etc.
- Manage creative assets in Wrike.
- Maintain partnerships with printing and promotional vendors.
- Oversee the creation and maintenance of an accurate fulfillment tracking chart and obtaining logos and approvals for website, printed materials and other collateral.
- Coordinate on-site documentation to produce post-event sponsor reports and event evaluations.
- Attend to all concerns and needs in an efficient, professional, and courteous manner, maintaining high standards for quality at all times.
- Perform related work as required.
QUALIFICATIONS:
Supervisory Responsibilities
- This position may be responsible for seasonal and/or volunteer positions.
Education
- Bachelor’s Degree preferred
Skills/Experience
- Minimum of 5 years’ previous event and/or hospitality industry experience is preferred but not required.
- Some experience in sports and/or sponsorship fulfillment is preferred but not required.
- Other combinations of training and/or experience that can be demonstrated to result in the possession of the knowledge, skills and abilities necessary to perform the duties of this position will also be considered.
- Excellent organizational skills and attention to detail.
- Excellent written and oral communication skills.
- Enthusiastic and able to work independently.
- Ability to handle multiple projects in a fast-paced environment.
- Knowledge of MS Office (Word, Excel, Outlook, PowerPoint, Internet Explorer)
- Ability to handle stressful situations in a calm and organized manner.
- Ability to establish and maintain effective working relationships with colleagues, clients and the general public.
- Knowledge of and the ability to model the principles of effective guest relations and event planning.
- Ability to work a flexible schedule, which may include nights, weekends and holidays.
Travel/Work Hours
- The position requires flexibility due to being an event-driven business. Traditional and non-traditional work hours expected.
- Must be able to answer calls/emails after hours and on the weekends.
- Travel to Indianapolis, INDYCAR Headquarters, or Detroit, Penske Headquarters, may be required.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Physical demands consist primarily of sitting, standing and walking.
- Must be able to see and hear in the normal range with or without correction and communicate verbally and in written form with great facility and must be able to be understood.
- Must have the stamina to work long hours and must be willing to work an irregular schedule, which may include weekends or evenings.
- Occasional work outdoors requires physical strength and stamina to endure extreme heat, cold, rain and other conditions.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work is mainly performed in an office environment and in close proximity to other workers.
- The employee will be exposed to those conditions normally encountered in a business office environment.
- The employee is faced with frequent interruptions and must meet with others on a regular basis.
- Work is occasionally performed outdoors, which may expose the employee to various weather conditions.
- The noise level in the work environment can be loud, due to professional racing events.
COMPANY BENEFITS:
Full-time employees enjoy a very competitive benefit package. Benefits include: Medical (including tax-advantaged Health Savings Account), Dental, Vision, 401(k) with 100% company match up to 5%, Paid Vacation, Personal & Sick Days, 10 Paid Holidays, Company Paid Life Insurance, Short-Term & Long-Term Disability, Paid Maternity / Paternity Leave, On-site Workout Facility, and more.
EQUAL OPPORTUNITY EMPLOYER:
Penske Entertainment provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. The Company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or events.
