At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We’re turning today’s impossible into tomorrow’s standard —from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features.
Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale.
The Role
The PLM Teamcenter Mentor serves as a trusted subject matter expert and coach for Siemens Teamcenter, Teamcenter Visualization and Mixed Reality in an engineering platform, & Single BOM. This role supports a community of 30,000+ engineers, designers, manufacturing, and cross‑functional users by providing mentorship, best‑practice guidance, and hands‑on support to ensure effective, compliant, and efficient use of Teamcenter throughout the product lifecycle.
What You’ll Do (Responsibilities)
This role will interface with our business customers to:
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Serve as a mentor and go‑to resource for Teamcenter (Active Workspace and Rich Client) and Teamcenter Visualization for users across engineering, manufacturing, and supporting functions
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Coach vast user base on GM engineering and design processes, best practices, workflows, and data management standards to ensure accurate, compliant product data
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Support onboarding and enablement of new Teamcenter users through one‑on‑one mentoring, group sessions, and training support
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Provide day‑to‑day functional support, troubleshooting, and guidance within Teamcenter and related PLM tools
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Assist users with change management processes, part structures, workflows, releases, and revisions within Teamcenter
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Partner with PLM Deployment teams, IT, Process Owners, and Technical Engineering Leads to support releases, software testing, enhancements, pilots, and Early Access Programs (EAPs)
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Identify recurring issues, usage gaps, and improvement opportunities; escalate systemic concerns and provide actionable recommendations
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Contribute to the creation and maintenance of training materials, job aids, and FAQs,
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Support compliance with engineering, manufacturing, and data governance requirements
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Track mentoring activity and adoption trends and communicate insights to leadership as needed
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Promote a culture of collaboration, knowledge sharing, and continuous improvement within the Teamcenter user community
Your Skills & Abilities (Required Qualifications)
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Associate’s degree
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5 years of relevant experience
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Strong working knowledge of Siemens Teamcenter Visualization
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Strong working knowledge of Siemens Teamcenter and PLM concepts
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Experience mentoring, supporting, or enabling users in a technical or engineering environment
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Ability to clearly explain complex technical concepts to users with varying skill levels
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Strong problem‑solving, analytical, and communication skills
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Ability to work effectively in a matrixed, cross‑functional environment
What Will Give You a Competitive Edge (Preferred Qualifications)
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Bachelor’s degree
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Experience supporting PLM deployments, upgrades, or large‑scale releases
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Strong working knowledge of GM processes, engineering standards and workflows
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Familiarity with product development, manufacturing, and change management processes
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Previous experience in training, coaching, or PLM SME roles
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Technical depth in Teamcenter functionality and workflows
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Mentorship and customer‑focused mindset
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Attention to detail and commitment to data quality
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Clear written and verbal communication
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Collaborative approach and ability to influence without authority
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