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In this position...
The Customer Digital Strategy Implementation Manager will be a key driver in bringing Ford’s vision for a seamless and convenient digital customer experience in vehicle service and maintenance to life.
This role is responsible for the successful execution and rollout of the digital strategy identified within the Customer Digital Strategy roadmap. Working closely with cross-functional teams, this manager will bridge the gap between strategy and execution, ensuring that digital capabilities are delivered effectively to address customer pain points, enhance satisfaction, and contribute to VIN share growth.
