What you'll do
You'll play a key role in building the long-term vision of Williams Education, determining the right offerings, and ensuring each offering is delivered – generating a meaningful impact on the UK STEM education landscape.
- Manage the existing Salesforce solutions and ensure it is aligned with programme goals and technical best practices.
- Customise Salesforce features including objects, workflows, validation rules, process builders, and third-party integrations.
- Integrate Salesforce with other systems and applications (e.g., PowerBI, Sumo Scheduler) to support seamless operations.
- Ensure data integrity and governance, including deduplication, field optimisation, and accurate workflow mapping.
- Create and maintain dashboards and reports to monitor KPIs such as school engagement, retention, booking efficiency, and commercial pipeline visibility.
What you need
- Proven experience building and managing Salesforce instances from the ground up.
- Strong proficiency in Salesforce configuration, customisation, and API integrations.
- Experience with workflow automation and third-party tools (e.g., PowerBI, Sumo Scheduler).
- Excellent problem-solving and analytical skills, with the ability to translate business needs into technical solutions.
- Strong organisational and multitasking abilities.
- Effective communication and interpersonal skills.
Why this matters
This role will ideally be based in Grove (Oxfordshire), however, there could be the possibility to split time between the London & Grove offices. We fuel our team with a competitive benefits package, including generous holidays, vibrant staff events, a subsidised onsite restaurant (dependent on office location), and a range of car schemes.
