Position Summary
The Quality Coordinator is responsible for overseeing/managing a quality operations shift, ensuring shift responsibility for SPQRCE, compliance with established standards, and driving continuous improvement initiatives. This role requires strong leadership, problem-solving skills, and the ability to influence outcomes without formal authority.
Key Responsibilities
- Operates Quality Operations Team with minimal direction, taking full responsibility for outcomes and ensuring tasks are completed to a high standard.
- Provides guidance and coaching to team members, even without formal authority, fostering accountability and engagement.
- Lead GMS 'Go and See' audits for quality, achieving one or fewer findings consistently.
- Standardize PQS at back gates across multiple sets to reduce variability and improve process control.
- Influence and guide salary team members without formal authority, including conducting performance conversations.
- Drive safety initiatives using SIR Process, resolving SOT & ESCP findings promptly, and addressing unsafe behaviors (FTM improved by 47%, RIR by 67%, LWD by 100%).
- Support 5F issue tracking and alarm escalation from VS gates; utilize data analytics to drive improvements.
- Hold team leaders and members accountable for roles and responsibilities.
- Reduce cost by monitoring scrap daily and implementing irreversible corrective actions using PPS & BPD SMART targets; achieve zero unaccounted scrap at shift end.
- Support productivity initiatives and attainment of area goals.
- Execute Level 4/5 BPD coaching to drive business results.
- Maintain and update PQS documentation to improve decision-making accuracy.
Leadership Competencies
- Lead as One Team: Interacts effectively with SLs and AMs, building trust and alignment across departments. Supports development of others by sharing knowledge, setting clear expectations, and fostering a learning environment. Handles challenging conversations professionally, demonstrating conviction and clarity while maintaining relationships.
- Be Inclusive: Creates an environment where team members feel supported and empowered, even in complex situations.
- Embrace Change Leadership: Embraces change and encourages others to do the same, helping the team adapt and improve (e.g., PQS commonization, torque standards, AI-driven analytics).
- Coaching & Mentoring: Supports the development of others by sharing knowledge, setting clear expectations, and fostering a learning environment.
Qualifications
- Experience in quality operations within a manufacturing environment.
- Strong understanding of GMS, SPQRCE, and PQS processes.
- Proven ability to lead.
- Analytical skills for data-driven decision-making and process improvement.
- Excellent communication and interpersonal skills.
- Bachelor’s degree is preferred but not required.
