The Role:
Join the Customer Care and Aftersales (CC&A) Logistics Team as a Senior Logistics Project Lead. Drive strategic decision making across the Global Logistics and Containers Organization while contributing to a high-performing team of operations professionals. This role is central to logistics project execution and cross-functional collaboration with Operations, Inventory Management, Supply Chain, Sales, Purchasing, GM IT, third-party vendors, and customers.
As part of the operations team, you will oversee the core of the CC&A Logistics Network—managing end-to-end logistics processes to ensure the timely, cost-effective, and accurate movement of goods throughout the supply chain. You’ll lead strategic and tactical execution of transportation projects while helping to shape future logistics network designs.
What You'll Do (Responsibilities):
Strategic Planning and Process Improvement
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Project leadership for WMS and ASRS transitions
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DDS carrier change Project leadership
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Strategizing future-state logistics processes and supporting transformation initiatives like WMS, ASRS, and customer enhancement tools
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Analyzing cost drivers and operational performance to identify cost-saving opportunities
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Generate new ideas and initiatives that optimize cost and customer service levels within the Supply Chain, Warehousing, and Logistics organizations
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Monitor compliance and safety processes to continuously improve and reduce risk in logistics operations
Logistics Project Operations and Execution
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Single point of coordination for logistics on cross-functional initiatives like WMS implementations, new operations start ups, technology implementations, etc.
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Schedule and follow up on all unique and common new program shipments from both domestic and international suppliers
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Manage end-to-end logistics initiatives across various internal and external teams to ensure timely execution, cost efficiency, and alignment with strategic goals
Stakeholder and Customer Engagement
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Create an exceptional service experience for customers by contributing to the development and execution of logistics strategy
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Serve as the single point of contact for inbound shipments to GM production plants
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Communicate with customers periodically to gather feedback on logistics performance and identify improvement opportunities
Performance Monitoring and Reporting
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Drive visibility, escalation, and remediation of shipments not meeting performance deliverables
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Report weekly/monthly updates to operational and leadership teams
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Manage third-party cross-docks and monitor KPIs from the facility
Your Skills & Abilities (Required Qualifications):
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5+ years relevant post-graduate work experience in purchasing, supply chain, program/product management, Warehousing/Operations, manufacturing, logistics or product development
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Strong organizational, communication, and leadership skills
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Demonstrated ability to work with Microsoft Office software, especially Excel, Access, and PowerPoint
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Demonstrated success managing and delivering cross-functional supply chain projects.
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10% travel within North America
What Can Give You a Competitive Edge (Preferred Qualifications):
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Bachelor's degree in Business, Supply Chain, Finance, related field
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Manufacturing plant experience
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Knowledge of Dangerous Goods compliance
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Strong interpersonal and influencing skills with the ability to build alignment and drive cross-functional initiatives forward
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Skilled in preparing and delivering executive-level presentations
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Experience gathering and interpreting complex quantitative and qualitative data using statistical analysis methods, and able to develop tools for root causing and interpreting supply chain management processes
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Expert in logistics processes, logistics optimization, and end to end supply chain management best practices
