Your RoleKey responsibilities in your new roleAs an Order Management Trainee for Supply Chain, you will support order management activities in our Competence Center. You will gain experience working in a dynamic Supply Chain & Customer Logistics Management environment. Operational Efficiency and Management: Process customer orders and forecasts accurately and on time in SAP, and perform shipment initiation, standard and non-standard, on time Process Improvement: Support standardization and automation initiatives, working closely with our system and process experts, and embrace process and systems changes through supported self-learning Internal Customer Support: Provide administrative support to the customer facing supply chain function, resolve issues, and manage workflows for electronic messages from customers. Maintain customer product data and collaborate with the customer facing team members in our CRM System to meet service level agreements Team Support: Support the team in the achievement of our corporate KPIs and perform team tasks as agreed to support the business You have strong organizational and time management skills with a solution-driven approach and attention to detail, and urgency. You work with a “Zero Defect” and internal customer service mindset. Education: Degree in Supply Chain, Business Administration, or a related field Technical Skills: Proficiency with Microsoft Office, especially Excel; Knowledge of SAP ERP applications and CRM system is a plus Communication and Collaboration: Excellent written and spoken communication skills and ability to work effectively with colleagues at all levels Language Skills: Fluent in English We are on a journey to create the best Infineon for everyone. This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.
