Your Role Key responsibilities in your new role Customer support for 3rd party software: Solve technical and license related issues/ queries for 3rd party software. Software Inbox Management: Manage the Software Request Team Inbox. Queries to be solved by back office team or routed to appropriate stakeholders. Order Management: Manage Invoice creation for Resellers working along with Finance team. Provide OITC and SAP system support to stakeholders. Organize and Provide training to new colleagues as per requirement. Data Analysis and Visualization: Analyse required data sets, create visualization and provide insights. License management: Manage the tool for Software provisioning including customer access, license key tracking and automation of software provisioning data analysis. Support migration to Infineon Developer Center tool. Software Release Management: Ensure Software Packages released from R&D are uploaded to the provisioning tool and Communicated to all Stakeholders. Your Profile Qualifications and skills to help you succeed Bachelor of Engineering / Master of Business Administration. Experience: 2-4years. Knowledge in Microsoft Office Suite. Data driven mindset. Knowledge of Embedded Software products. * Knowledge of Procurement process. #WeAreIn for driving decarbonization and digitalization. As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener. Are you in? We are on a journey to create the best Infineon for everyone. This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills. Learn more about our various contact channels. Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process. Click here for more information about Diversity & Inclusion at Infineon.
