The Role
General Motors is seeking a dynamic Human Resources and Labor Relations professional to lead HR/LR operations at our Customer Care & Aftersales (CCA) Processing Center in Lansing, MI – home to approximately 200 employees. This leadership role is ideal for someone who is passionate about building a talented organization, driving culture, fostering productive union relationships, and making a lasting impact in a fast-paced warehouse environment.
Responsibilities
- Partner with the Plant Manager to drive GM culture, elevate employee experience, and improve engagement across the site.
- Promote a positive working relationship with the union through consistent application of local and national agreements.
- Lead negotiations, grievance resolution, and implementation of labor agreements.
- Support core HR processes including talent planning, performance management, compensation, recruiting, and employee development.
- Drive compliance to GM policies. Support investigations and resolution of employee concerns.
- Facilitate training on HR policies, LR procedures, and union agreements.
- Manage staffing, onboarding, and workforce transitions for hourly, contract, and salaried employees.
- Support plant safety initiatives driving employee involvement through GM’s Global Manufacturing System.
Requirements
- Bachelor’s degree in HR, LR, Business, or related field
- 3-5 years of HR/LR experience in a unionized environment
- Strong situational judgment and ability to work independently through complex HR/LR matters
- High level of professionalism and confidentiality
- Strong interpersonal and communication skills with the ability to adapt approach as needed
- Proficiency in Microsoft Office, HR applications (e.g. Workday, etc.), and data analytics
Preferred
- Master’s degree in HR, LR, business or related field
- Experience in Warehouse, Manufacturing, Operations, or Distribution
