What to Expect
The IT Service Delivery team at McLaren are accountable for how our users consume our services to enable them to be the most effective and productive in their respective parts of our business. The ServiceNow Developer role will work as part of a team managing the platform administration, development and continuous improvement to meet the changing business needs. This role will need to collaborate closely with colleagues across IT and other areas of the business.
What You'll Do
The ServiceNow Developer will work within a team responsible for the day?to-day support, maintenance and improvement of the ServiceNow platform. This will include configuration, performance and security management, and agreed platform enhancements and development changes. − Identifying opportunities to improve platform efficiency and user experience.− Ensuring platform governance and adherence to ServiceNow best practices, to deliver maximum value to our business.− Delivering the pipeline of ServiceNow enhancement requests.− Working with other support/development teams where required and communicating directly with the requestors of the enhancement.− Working as part of the team responsible for ServiceNow support and platform administration, − Including fixes, patching, updates, cloning and version upgrades.− Creating documentation and training to support platform adoption and knowledge sharing
What You'll Bring
− Proven experience in the administration, configuration and development of ServiceNow, including ITSM Pro and SPM modules.− ServiceNow certifications desirable, e.g. Certified System Administrator.− A strong understanding of ITIL processes and service management principles.− Experience of interpreting business requirements and turning these into actionable tasks.Band: Choose an item. cars.mclaren.comVersion 1.0− Experience in managing priorities and delivering quality projects on time using agile principals.− Experience using Flow Designer and Virtual Agent Designer.− Creative thinker always looking to drive continuous improvement with a strong focus on the user experience journey and customer outcomes.− Strong organisational and communication skills.− Strong analytical and problem-solving skills.− Experience working in a fast-paced, collaborative environment.− Passion for delivering high-quality, user-focused IT services
What We'll Do for You
We offer a wide – ranging benefits package, which includes:Structured career development framework25 days’ holiday, plus bank holiday. Annual buy & sell up to five daysEnhanced company pension schemeDiscretionary annual bonus awardPrivate medical insurance and health cash planLife assurance 4x your basic salaryAbility to apply for a sabbatical of up to one year after only two years’ serviceBenefits you can adapt to your lifestyle, such as discounted shoppingGenerous parental leave policies including market leading maternity leaveTax efficient nursery scheme benefitA range of wellbeing initiatives, such as employee assistance programme and free financial & mortgage adviceFriends and family dayOpportunities to experience our fantastic cars
Who Are We?
No restraints. No limitations. We don’t simply push boundaries. We completely rethink them. McLaren Automotive exists to create breath-taking performance road cars.It takes a community to do what we do. A diverse group of people with many areas of expertise, united by their passion to deliver visionary products and set new benchmarks. McLaren Automotive commits to equal opportunity for all. Diversity, Equality and Inclusion is at the heart of our impact, it drives our innovation and enables us to truly create something special. Join us on our journey.
