Hendrick MotorsportsLocation: 4400 Papa Joe Hendrick Blvd, Charlotte, North Carolina 28262
Retail Operations Assistant
Company: Hendrick Motorsports
Location: Charlotte, NC
Position Type: Part-time (25-29 hours per week)
Position Overview:
Hendrick Motorsports, a leading NASCAR operation, is seeking a motivated and customer-focused Retail Operations Assistant to join our dynamic team. In this role, you will assist customers with merchandise-related questions, process sales, and maintain the store’s appearance. You will play a key part in ensuring a positive experience for our fans and customers by delivering excellent service and managing retail operations efficiently.
Key Responsibilities:
Greet customers and assist them with their merchandise needs.
Describe, recommend, and explain the use, operation, and care of products.
Process sales transactions including calculating sales prices, processing payments (cash or credit), and issuing receipts.
Maintain current knowledge of store promotions, sales, and policies regarding exchanges and returns.
Keep the store clean, organized, and visually appealing for customers.
Ticket, arrange, and display merchandise to attract customers and promote sales.
Answer customer inquiries and resolve any concerns regarding the store and products.
Handle merchandise exchanges, returns, and process sales contracts.
Assist with inventory stock management and ensure products are properly displayed.
Open and close cash registers, including balancing cash drawers and making deposits.
Skills & Abilities:
Excellent communication skills with the ability to interact with a wide range of customers.
Ability to work efficiently and independently, following store policies and procedures.
Basic computer skills and the ability to learn new systems.
Ability to maintain a professional, clean, and welcoming environment for customers.
Strong attention to detail and organizational skills.
Qualifications:
High School Diploma or General Education Degree (GED) required.
Previous retail experience is preferred.
Must be able to work part-time (25-29 hours per week).
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.
