Your mission
- Customer support via e-mail, service hotline and live chat
- Create, process and track international customer orders through delivery
- Fulfill requested changes to existing orders
- Cancellation of orders, handle returns and complete refunds
- Communication with warehouse
- Process and maintain master data in our ERP system
- Maintain and modify delivery dates in the Webshop system in cooperation with our purchasing and logistics department
Your profile
- Ideally first experience in customer service, sales or related business fields
- Career changers are also welcome
- Strong communication skills in verbal and written form
- Fully fluent in English (at least C1 level), any other language is a plus
- High attention for detail
Our Offer
- Take the chance to become part of a unique success story!
- Exciting, international projects in a highly motivated and very collegial team await you
- Personal development opportunities in a future-oriented and modern company
- Performance-oriented remuneration with attractive benefits (BAV, job bike, etc.)
- We promote your language skills with a free premium Babbel account
- Lots of fun and development opportunities thanks to a flat hierarchy
About Us
Top performance for over 20 years.
We at Endor AG produce and market Simracing products under the brand Fanatec. Our product portfolio includes high-end steering wheels and controllers for game consoles and PCs.
Our employees combine creativity, team spirit, and passion with the profession. Long-term relationships, trust and sustainability, as well as the joy of working together and communication at eye level – these are our core values and shape our mission statement.
Because of all these factors and the family corporate culture, working at Endor is something very special.
Join our team and shape with us the future of simracing!
