The goal of this role is to ensure that all guests of Red Bull Technology Group, both internal and external, have a unique and premium experience during meetings, tours, and events at the Technology Campus.
This role will be reporting to the Guest Experience Team Leader and includes supporting on all Red Bull Technology Group teams, suppliers, external clients, partners, and subsidiaries during their visits.
Main Accountabilities:
- Implement and maintain Red Bull Core Values across the Technology Campus, ensuring a consistent guest welcome that reflects our brand.
- Keep guest arrival areas clean and presentable, play the relevant Spotify playlist, ensure TVs show correct channels, replenish fridges with RB products, restock the Beverage Station, and manage lost property.
- Answer switchboard calls promptly and professionally, book in guests, contact their host, and assign passes.
- Manage Sky Visitor, greet and direct guests and contractors, maintain workplace security, and keep back-of-house data updated.
- Support the Guest Experience Team Leader with event and administrative tasks.
- Assist the Hospitality & Events team by greeting and welcoming guests with high customer service standards.
Essential Competencies:
- Able to work well in a team and take instruction.
- Effective communication, interpersonal, and organisational skills.
- A proactive, positive approach combined with strong problem-solving skills.
Now from us - what you can expect to receive in return:
We’re incredibly proud of all the talented people who work at Red Bull Technology Group, and we reward this talent and hard work with many benefits on top of a highly competitive salary.
Benefits include a bonus scheme, private healthcare, life assurance scheme, workplace nursery scheme, company contributed pension, on site gym, padel court and fitness classes, daily food allowance and much more.
