Description
Responsibilities & Duties:
- Assist VP of Events + Hospitality and Sr. Manager, Guest Experience with the planning and execution of Premium Hospitality logistics + services
- Private Hospitality : organize experiences, events and services for MGS Suites and Loge Box clients; including client outreach and pre-event communications, operational planning, ticket fulfillment, F&B services and event day management
- Shared Hospitality : Assist with preplanning of hospitality contractors, project timelines and overall execution of premium operations
- Assist with contracting and fulfillment of assets + rental orders for hospitality spaces and villages for COTA events and major races
- Assists with overall operations of Event Design Execution for major races
- Collect layouts and design plans, contract and secure rental orders, assist with setup and strike
- Oversee budget tracking of all operational expenses pertaining to major race hospitality and village areas
- Assist with project coordination of Peppermint Parkway – including design, budget tracking, staff planning, setup and strike
- Ensure COTA hospitality spaces and services meet and exceed client expectations
- Assist with and further develop Client Relations – premium gifting, thank you cards, amenities, special touches for day-to-day events
- Assist Manger, Guest Experience with E+H intern program, coordinating daily schedules and projects
- Ensure COTA standards and customer satisfaction levels remain high property-wide
Knowledge, Skills, & Abilities:
- Excellent interpersonal, verbal and written communication skills; ability to communicate effectively at all levels both internally and externally
- Proficient with Excel, Outlook, and Word
- Able to simultaneously manage a high level of detail across multiple projects
- Able to work independently and manage time effectively
- Able to work well within a team environment
- Able to maintain a flexible work schedule in order to deal effectively with special event responsibilities
Requirements:
- 1-2 years’ service experience (event/entertainment industry preferred)
- Must be open to working nights and weekends, as needed
- Ability to work in stressful situations and remain focused
- Ability to take direction and follow through on requests
Physical Demands:
- Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms
- Ability to lift and/ or move up to 15 pounds
- Specific vision abilities required by this job include close vision and distance vision
- Must be able to endure seasonal temperatures as working conditions require some outdoor work
Work Environment:
- The noise level in the work environment is usually moderate but can be loud during events
