Stellantis is a leading global automaker and mobility provider that offers clean, connected, affordable and safe mobility solutions. Our Company’s strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our people, and our deep roots in the communities in which we operate. Our ambitious electrification and software strategies and the creation of an innovative ecosystem of strategic, game-changing partnerships are driving our transformation to a sustainable mobility tech company.
The driving force behind us is the diverse and talented group of men and women around the world who bring their passion and experience to their work every day. And while we are a truly global organization, we remain deeply rooted in the communities in which we operate and where our colleagues live and work.
With industrial operations in nearly 30 countries, Stellantis could consistently exceed the evolving needs and expectations of consumers in more than 130 markets, while creating superior value for all stakeholders.
Please submit your CV in English.
Job Summary
The ICT Business Analyst plays a critical role in bridging business stakeholders and ICT delivery teams to ensure that business needs are accurately captured, translated into actionable system requirements, and delivered successfully. The role supports digital platforms, operational systems, and data flows across Aftersales, eCommerce, Dealer Experience, Accessories, Pricing, Warranty, Fleet, IAM, and related domains.
The analyst partners closely with Product Owners, business teams, and technical delivery teams to drive system enhancements, improve operational efficiency, and enable scalable, data‑driven solutions that support business growth and customer experience.
Key Responsibilities
1. Business Requirements & Analysis
- Gather, analyze, and document detailed business requirements for new initiatives, enhancements, and platform improvements.
- Translate business needs into functional specifications, process flows, user stories, and data requirements for ICT delivery teams.
- Define and document business rules
- Support backlog refinement and prioritization in collaboration with Product Owners.
2. Stakeholder & Cross‑Functional Collaboration
- Act as the primary liaison between business stakeholders and ICT vendor teams.
- Partner with Product Management, Operations, Finance and external vendors as needed.
- Facilitate workshops, requirement reviews, and solution walkthroughs to ensure shared understanding and alignment.
3. Solution Design & Delivery Support
- Support solution design by ensuring requirements align with existing platforms, integrations, and data models.
- Coordinate and support User Acceptance Testing (UAT), including test scenario definition, defect triage, and validation of business outcomes.
- Assist with release readiness, documentation, and post‑launch support activities.
4. Data, Systems & Process Enablement
- Support data management activities
- Identify process gaps and improvement opportunities across business and system workflows.
- Leverage reporting and analytics to validate requirements, measure outcomes, and support decision‑making.
5. Continuous Improvement & Innovation
- Contribute to business improvement initiatives, including automation, AI, and data‑driven enhancements where applicable.
- Support standardization of requirements documentation, best practices, and delivery processes across ICT initiatives.
Required Qualifications
- Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.
- 5+ years of working experience in IT Systems.
- Proven experience as a Business Analyst within ICT / IT‑driven environments.
- Proven experience in Automotive or similar industries for quicker involvement on Fleet topics.
- Strong requirements gathering, documentation, and stakeholder management skills.
- Experience working with cross‑functional teams and agile or hybrid delivery models.
- Excellent communication, analytical, and problem‑solving abilities.
- AI (Gen-AI, AI agent and agentic AI) background to support customer self-service implementation and back-office processes improvement.
At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.
