As a Technical Service Representative, you will play a critical role in delivering technical support, application engineering, and value-added services to customers and distributors in Kalimantan. Your primary objective will be to drive lubricant sales growth, improve customer retention, protect margins, and ensure optimal product performance in mining, industrial, power, off-road, on-road, and potential marine applications.
What you'll do
- Provide on-site technical support to key customers (mining, marine, power plant, construction, forestry, industrial).
- Conduct equipment lubrication audits, product recommendations, and application mapping.
- Troubleshoot lubrication-related issues, including wear, contamination, overheating, oil consumption, and failures.
- Support new product trials, conversions, and commissioning.
What you need
- Strong lubrication & tribology knowledge.
- Excellent troubleshooting and analytical skills.
- Good communication & presentation skills.
- Customer-focused and commercially aware.
- Willingness to travel extensively within Kalimantan.
- Proficient in technical reporting and oil analysis interpretation.
