The ideal candidate will have strong analytical and communication skills, passion for customer satisfaction, and the ability to ensure on-time deliveries and optimal demand planning performance across our operations.
About the Role
- Assure Customer satisfaction related to product delivery on time/quantity/quality
- Liaise between customer and plant logistics; bringing voice of the customer within plant.
- Manage and support customer logistics specialist regarding customer orders and delivery management (EDI-ASN,
- Customer Portals, ERP tools etc)
- Act as Brembo Plant Logistic interface with the Customer Logistics
Responsibilities
- Fulfills customer inquiries and documentation regarding order, deliveries, shipments
- Contribute to Demand Planning activities within S&OP process.
- Monitors customer portfolio deviations in comparison toward S&OP demand.
- Coordinate achievement of customer service metrics (service level/backlog), special transport minimization
- Monitors the cumulative customer demand variation and accuracy highlighting critical cases.
- Monitors service level as published/communicated by customer to implement/follow up improvement actions.
Qualifications
- Bachelor's degree or relevant experience
- +5 years of experience in Logistics, Planning, or Customer Service (Essential).
- Customer portals (Essential for OEM / Tier 1)
- High English level (Essential)
- Knowledge in process related to the C-TPAT Certification
- Knowledge in process related to the IATF Certification
- Inventory control, demand analysis, and problem-solving
If you love creating innovative solutions, have a keen sense of proactivity and really want to work in one of the most renowned companies in the automotive sector... We are looking for you!!
