Req ID 81115 | Assago, Italy, ZF Italia S.r.l. Unipersonale
Job Description
What you can look forward to as a PC & Trade Business Technical Field Assistance (m/f/d):
- Drive pull through sales at workshop level by providing technical and network support using our ZF [pro]Tech and ZF [pro]Points concepts
- Provide commercial and technical support for existing workshop network partners, as well as new partner acquisition, achieving set growth targets, member part sales targets and membership retention
- Planning and delivery of one-day and multi-day technical training courses for distributor, workshop partners and other customers of ZF
- Handle technical enquiries received by ZF for all PC products and related mechanical / electrical systems to ensure full customer satisfaction
- Technical support for warranty claims in the field in cooperation with the specialist departments
- Control and implementation of market actions in close coordination with other departments, as well as continuous market and competition monitoring at workshop level
- Support and participate in local and national trade fairs and events
- Planning and execution of workshop visits with the field service of existing wholesale customers
Your profile as a PC & Trade Business Technical Field Assistance (m/f/d):
- Completed training as a vehicle technician and further training preferable as a master technician or comparable qualification
- Several years of professional experience in the above-mentioned areas and the delivery of technical training
- Thorough knowledge of PC market in which ZF Services operates
- Good communication and organizational skills as well as confident appearance and good IT skills (MS Office, SAP) required
- English and other foreign language skills are an advantage
Be part of our ZF team as PC & Trade Business Technical Field Assistance (m/f/d) and apply now!
Contact
Tereza Čechurová
+420 373 736 582
