Head of Customer Service (m/f/d) full-time (40 hours/week)

Porsche Services GmbH • Leipzig • 5h ago

Tasks

Professional and disciplinary management of subordinate staff High-quality service for national and international guests Ordering goods, warehousing, and monitoring for the service department Support in the planning and operational responsibility for large-scale events Optimal and efficient organization of operational processes in the restaurant and conference areas, as well as at events, including active participation in implementation Performance of daily accounting for hospitality services Preparation and coordination of duty and vacation schedules Compliance with food and hygiene regulations

Requirements

Completed training as a hotel specialist or restaurant specialist with additional qualification (training duration at least 6 months, e.g., hotel management) Many years of professional experience (usually = 5 years) in upscale gastronomy (hotel and banqueting), including management experience Good knowledge of MS Office and inventory management systems Proof of training in accordance with the Infection Protection Act (IfSG) Good English skills Structured and independent working style Strong communication skills and service orientation For more detail, salary and company information, use the apply link

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