Job Title: Commercial Engineer
Reporting to: Vice President
Xtrac is the world’s leading designer and manufacturer of specialist transmissions. Our customers include the top motorsports racing series including Formula One, Le Mans, IndyCar and NASCAR and we also supply transmissions for the most exclusive high-performance cars in the world. We are at the forefront of a once-in-a-generation opportunity as the automotive industry transitions from internal combustion to electric and hybrid and our experienced and dedicated teams are using the latest cutting-edge technology to achieve this transition.
Xtrac also has a new partnership with Zoerkler, a specialist in gear manufacture and precision engineering. This strategic venture marks a significant step forward in our ambitious growth plans and reinforces our commitment to delivering world-class transmission components and systems to our customers.
About the Role
To provide forecast, sales and technical support to US customers in order to achieve sales through meeting customer expectations and to enforce Xtrac’s position as a world leader in Motorsports Transmissions.
Day to Day
To establish, maintain and manage a strong working relationship with new and existing customers, at all levels.
To process and manage internal forecast, customer quotations and orders including leading customer communications.
To support Buildshop service activity by maintaining an up-to-date service schedule and advising customers on recommended part replacements.
To manage customer projects throughout the business in a co-ordinated, focused, structured and well controlled manner, using the designated tools and processes, including:
Timely order processing and issue of associated paperwork
Co-ordination of engineering (Requests for Change) and manufacturing involvement via Proj-X (Xtrac’s internal project management & reporting software)
Project timing, with changes cleared, documented, and communicated
Project specification, ensuring what was ordered is delivered
Progress and Race reporting on the project via Proj-X
To answer customer enquiries within specified business sector.
Technical problem solving, including reviewing car data.
To support new proposals in a structured and timely manner, following the departmental systems.
To provide input to the costing process on pricing, and decide commercial terms with Vice President.
To build and develop relationships internally with other members of the Project Team, in particular Planning Specialists and Design Engineers.
To liaise with the Divisional Controller and the Customer to ensure that the account is kept up to date, and within agreed credit limits.
To liaise with Stores and the Inventory Controller as required to despatch assemblies and components, to include the method of despatch, ensuring that the customer is charged for this service appropriately.
To provide to the customer technical documentation to include parts and price lists, technical bulletins where appropriate.
To provide event support, as required for NASCAR which would include track support for approximately 15 races.
To proactively pursue generation of leads and subsequent quotations in formula, both for core and complementary product.
To attend annual Review Meetings and agree annual objectives and a Personal Development Plan (PDP).
To support Xtrac’s SQCDP, Quality and departmental meetings.
To support the development of Xtrac’s technical processes and procedures.
To liaise with Demand Planning and Supply Planning to ensure on-time supply of parts and maintain adequate stock levels to satisfy customer requirements.
To support Xtrac ISO9001 and ISO27001 accreditation requirements by reviewing and updating site-specific documentation such as Work Instructions, Customer Forms, Buildsheets, etc. as required.
To observe the Health and Safety rules at all times.
To follow the company quality procedures.
To carry out any reasonable additional duties as requested by management.
About You
PERSON SPECIFICATION
E=Essential D=Desirable
Education, Qualifications and Training
E :Student of Automotive or Mechanical Engineering
E :Educated to degree level
Knowledge
E: High level Microsoft Office suite (Excel, Word, PowerPoint, Teams)
D: Knowledge of business operating systems i.e. ERP/MRP
D: MS Project
Experience
D: Motorsport, Automotive or Mechanical Engineering sector
D: Commercial experience with Customer Management
D: Project Management
Skills/Abilities
E: Preparing proposals/quotes
E: Excellent oral and written communication skills
E: Excellent organizational skills
E: Initiative and enthusiasm
E: Ability to work constructively under pressure
E: Ability to work to tight deadlines
E: Strong motivational skills and good project management ability
E: Ability to build strong working relationships- externally and internally
E: Flexible approach to work
E: Excellent interpersonal skills
E: Good IT skills
E: Awareness of confidentiality
Special Requirements of the role
E: Travel as required (within the USA and Europe)
E: Driving licence
SUMMARY OF BENEFITS
Competitive Salary, with annual pay review
Health care:
Dental plan
Vision plan
$40,000 Life insurance
401k is 6% profit sharing (with no matching requirement)
3 weeks’ Vacation
5 days Sick allowance
More time could be allowed to be taken with a Dr’s note.
5 days Observed / paid Holidays
New Year’s Day,
Good Friday,
Memorial Day,
4thJuly,
Labor day,
Thanksgiving,
Day after Thanksgiving
Christmas Eve (½ day)
Christmas day,
Boxing Day,
Hours are 8:00am to 5:00pm Monday to Friday, some flexibility with Core Hours policy.
There is no paid overtime for salaried staff, but track support is paid at 10hrs per day for Saturday & Sunday.
Xtrac allows a “Comp day” if a weekend is worked (for track support for example).
Xtrac provides $50 per day for per diem when travelling.
Applications will only be considered from candidates that have US Citizenship or relevant authorisation to live and work in the US.
About Xtrac
Here at Xtrac, we are one of the world’s leading manufacturers of Motorsport and High-Performance Automotive Transmission Solutions. Our products are used internationally across the most prestigious motorsport events so naturally we have a passion for winning and continuously improving, whether that be our products, our people, or our business. Our vision is to transform into a world class high performance automotive supplier whilst retaining our position as a world leader in motorsport, so now is the time to join our journey, make an impact and contribute to the success of our future.
What makes us who we are is our people. We share behaviours and values to ensure Xtrac remain world class and have a culture that delivers!
We are…
Passionate
Accountable
Collaborative
Externally Focused
Yearn to Learn
If you’re looking for an exciting new opportunity, you could be just what Xtrac are looking for.
DEI Statement
Xtrac believe that diversity is not only a fundamental value but also a key driver of innovation, growth and success. We are committed to fostering an inclusive workplace where all employees feel valued, respected and empowered to contribute their unique perspectives and talents.
We celebrate diversity in all its forms, including to but not limited to race, gender, sexual orientation, age, religion disability and veteran status. We recognise that diverse teams are more creative, collaborative and effective in solving complex problems and driving positive change.
Xtrac are dedicated to creating a culture of belonging where everyone can thrive and reach their full potential. We actively promote diversity and inclusion through recruitment, training and development, and advancement opportunities for all employees. By embracing diversity and fostering inclusivity, we not only strengthen our organisation but also enrich the experience of our employees and the communities we serve.
Join us at Xtrac and be part of a diverse and inclusive team that values and celebrates the unique contributions of every individual. Together we will drive innovation, excellence and success.
For more detail, salary and company information, use the apply link
