Site Communication Manager
Michelin is hiring!
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Michelin has an immediate opening for a Site Communication Manager for our manufacturing facility in Norwood, N.C. The Site Communication Manager defines the communication plans of the site, guarantees the performance of its deployment, and manages the risks and the overall consistency of the communication.
Mission:
Engage site employees around the site’s priorities, within the framework of the Company’s strategic plan priorities. Define internal communication plans for the site, ensure the effective deployment of these plans, and manage associated risks. Advise and support the management team and various departments at the site. Within the Site Communication Manager network, participate in cross-functional topics, draw inspiration from best communication practices, and contribute to knowledge sharing. The Site Communication Manager (SCM) is a member of the site’s management team.
In addition to site responsibilities, the Site Communication Manager in this role will also work on projects in support of the broader Internal Communication organization.
KEY EXPECTED ACHIEVEMENTS
Strategy and Communication Plan
- Engage employees around the site’s priorities, aligning with the engagement axes: understanding, commitment, and action.
- In collaboration with the Communication & Engagement function, design the communication plan, define the necessary resources, obtain approval from the site’s Management Team, and ensure the deployment of the resulting communication actions.
- As a member of the site’s Management Team, advise and provide necessary support in communication matters: messaging, activations, managerial communication diagnostics, and advice on posture.
Deployment of Communication Actions
- Coordinate and/or ensure the design, production, and activation of site-specific communication tools and actions, and deploy country and Group-wide communication tools and actions.
- Ensure compliance with standards (coordinate with the country/Group editorial calendar, understand and support the Brand strategy and associated brand usage rules: visual identity, sonic identity, use of Bibendum, etc.).
- Evaluate and report on the effectiveness and impact of the communication plan and actions.
External Relations (Media/Public Affairs/Local Engagement)
- Assist in gathering concrete facts for preparing communication materials by the country’s press office and/or public affairs department, and contribute to responding to related information requests.
- Execute basic media and/or public relations actions under the supervision of the press office and/or public affairs.
Site Crisis Communication
- Be part of the site’s crisis management team. Define crisis communication messages and actions to support crisis management.
- Ensure the establishment of appropriate press and social media monitoring in collaboration with the Communication & Engagement function.
- In case of press inquiries, alert the country’s Press Office and contribute to drafting talking points to ensure the spokesperson designated by the Press Office can respond effectively.
Event Management
- Plan, coordinate, and manage site events in close collaboration with the sponsor.
- Depending on the size of the event, collaborate with the project team, external vendors, and the local events team.
- Ensure the event’s achievement level is measured against the set communication objectives.
Qualifications:
- A bachelor's degree in business communications, English, Journalism, Public Relations, or a similar communication field of study is preferred.
- 2-3 years of experience in a communications role is required. Experience in a manufacturing environment preferred but not required.
- Success in coordinating and leading multiple communications projects at one time.
- Emotional intelligence/ability to use emotional information to understand motivation and influence communications design.
- Confidence and skills to ask questions, challenge leadership, and create strong relationships with managers, employees, suppliers, and the community.
- Organizational change experience that includes identifying performance measurement criteria and monitoring the impact of the change communication.
Special application requirements:
Candidates must submit at least one original communication piece when applying to this position. Examples could be an existing creative asset or a communication to a group of employees, or a new original example can be created based on one of the following themes:
- A broad communication (email or a resource document for managers) about a benefits policy or change
- A speech developed for a company leader at a community event
- A press release announcing the launch of a new product, service, or project
NOTE: By submitting this sample, you are certifying the work is your own. If contacted to move forward in the process, you will be provided with and need to sign a certification form for this communication piece.
Join Us!
If you’re looking for a dynamic work environment where you can make a difference, we invite you to apply!
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Inspire Motion for Life: Apply Today!
As the leading mobility company, we work with tires, around tires and beyond tires to enable Motion for Life. Dedicated to enhancing our clients’ mobility and sustainability, Michelin designs and distributes the most suitable tires, services and solutions for our customers’ needs. Michelin provides digital services, maps and guides to help enrich trips and travels and make them unique experiences. Bringing our expertise to new markets, we invest in high-technology materials, 3D printing and hydrogen, to serve a wide a variety of industries—from aerospace to biotech. Headquartered in Greenville, South Carolina, Michelin North America has approximately 23,000 employees and operates 34 production facilities in the United States and Canada.
MICHELIN® tires have been ranked the #1 Tire Brand across major categories and segments by industry experts and consumers alike. For nearly three decades we’ve been recognized for our achievements in Customer Satisfaction, Performance, Durability, Technology and Innovation.
Michelin cares for the personal and professional development of its employees. We support career advancement through various options, which include: skill and career development, training, career exploration and work with cross-functional teams. We offer the possibility of a varied and fulfilling career path in an environment where unique contributions are valued.
Michelin offers 10 Business Resource Groups (BRGs) which are all-inclusive groups created and led by employees who have shared life experiences across various diversity dimensions. Each group supports business strategies and initiatives along with meeting the needs of members. The goal of each group is to help employees feel welcome and included, support employee engagement and encourage professional development. BRGs also provide cross-cultural support, career management resources and opportunities for community involvement.
Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at [email protected].
This position is not available for immigration sponsorship.
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