Description
Point of Sale - Office CoordinatorFull-TimeCircuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX. The sports and entertainment portfolio at COTA is unmatched in the country with Formula 1 US Grand Prix, NASCAR and MotoGP attracting global fans during championship races on the famed Circuit and Live Nation producing over 30 headline concerts every year at the Germania Insurance Amphitheater. Opening in 2026, COTA’s amusement park is a 20-acre theme park featuring two first of their kind Roller Coasters and over three dozen rides.
Job Description:
The Point-of-Sale (POS) & Office Coordinator is a dual-function role supporting the Food & Beverage team at Circuit of The Americas. This position is responsible for administering the POS system used across concessions, COTA Cafe, and hospitality areas, as well as coordinating administrative needs for the F&B department. The ideal candidate is highly organized, technically proficient, and able to support a fast-paced, live event-driven environment. This is a full-time, on-site role.
Requirements
Requirements & Essential Functions:
- Maintain, program, and troubleshoot POS system settings including pricing, menu builds, and user access across multiple outlets.
- Serve as primary POS contact for setup, training, and technical support during major events.
- Support administrative functions for the F&B team including scheduling, supply orders, credential tracking, and onboarding documentation.
- Assist with event logistics such as hospitality prep, uniform inventory, and department coordination during race weekends.
- Collaborate with internal teams and vendors to ensure smooth operational execution before, during, and after events.
- Track POS hardware inventory and coordinating deployment, maintenance, and returns.
Knowledge, Skills, and Abilities:
- Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; create and build positive and productive relationships.
- Hires outstanding candidates; has sound judgment in identifying strengths and weaknesses of others.
- Drives the team and the organization for results to improve bottom line performance; able to make timely or planned decisions appropriate to the circumstances or situation.
- Ability to make tough decisions, gains input from others and moves decisions forward in the organization.
- Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly.
- Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow.
- Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization.
Required Qualifications:
- Bachelor’s Degree preferred
- 1 – 3 years of experience in POS management, administrative support, or venue operations
- Strong written and verbal communication skills required.
- Experience with POS platforms (SkyTab, Square) strongly preferred
- Experience with large scale temporary facilities, complementary to permanent facilities for an event (with over 100K guests), a plus
- Experience in supporting live events, hospitality, or food & beverage teams, a plus
Physical Demand & Work Environments:
- Ability to stand, sit, use hands to handle, or feel, reach with hands and arms.
- Ability to lift and/ or move up to 25 pounds.
- Ability to squat, bend, twist, push/pull.
- Ability to stand/walk for long periods.
- Specific vision abilities required by this job include close vision and distance vision.
- Work in extreme environments outdoors throughout the year.
- The noise level in the work environment is usually moderate but can be loud during events.
Salary commensurate with experience.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.
EQUAL EMPLOYMENT OPPORTUNITY:
COTA strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
