We're seeking a detail-oriented Sales Administration Specialist to support our growing sales team in an in-person office role. This position plays a crucial role in managing both external and internal sales processes, product procurement, and customer relationships.
Core Responsibilities
Drive the sales administration process by managing quotations, order processing, and delivery coordination while maintaining high standards of accuracy and efficiency
Assist with product procurement and inventory management, ensuring optimal stock levels and timely fulfilment of customer orders
Build and maintain strong customer relationships through professional written and verbal communications, demonstrating exceptional service standards
Maintain sales activity tracking systems, contributing to monthly KPI reporting and analysis
Identify and implement process improvement opportunities across the sales administration workflow
Required Qualifications
Demonstrated experience in sales administration or similar customer-facing role
Proficiency in the use of business software platforms, such as Quickbooks, Xero or Freshbooks
Good understanding of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and MS Teams
Proven experience with shipping systems for import/export operations (UPS World Ship, FedEx Ship Manager)
Strong analytical capabilities with emphasis on data processing and report generation
Outstanding organizational skills with ability to manage multiple priorities in a fast-paced environment
Key Competencies
Exceptional written and verbal communication skills with strong phone presence
Demonstrated ability to work both independently and collaboratively within a global team
Strong attention to detail with excellent follow-through capabilities
Proven track record of meeting deadlines under pressure
Initiative-taking mindset with focus on continuous improvement
Schedule
Full-time, Monday – Friday
Office hours: 8:00 AM – 4:30 PM, with a 3:30 PM finish on Friday
36.5 hours per week
Benefits
Competitive base salary with bonus opportunities
401(k) retirement plan
Complete healthcare coverage (medical, dental, and vision insurance)
Paid time off
Join our team and contribute to our culture of excellence while developing your career in a supportive, professional environment.
For more detail, salary and company information, use the apply link
