Jobs and Careers at McLaren Automotive Incorporated

We are seeking an accomplished senior leader to take on the role of Vehicle Preparation Centre (VPC) General Manager at our Baltimore site. Reporting directly to the VP Commercial & Distribution, this pivotal position involves full oversight of VPC operations, strategic management of three supervisors, achievement of wholesale budget goals, and ensuring operational excellence.

The General Manager will guarantee exceptional vehicle fit, finish, mechanical and software validations, drive ongoing quality improvements, and manage port logistics to ensure prompt and efficient vehicle deliveries,upholding McLaren’s renowned standards for quality and customer satisfaction across North America.

Key responsibilities include:

• Providing strategic direction and day-to-day leadership to three supervisors (VPC Operations Supervisor, VPC Technical Supervisor, and VPC Quality Supervisor), ensuring alignment with organisational objectives and McLaren standards.

• Delivering wholesale budget targets and managing operating budget (OpEx) through effective planning, execution, and resource management whilst ensuring efficiency without compromising quality.

• Collaborating with the VP Commercial & Distribution and factory counterparts on forecasting and planning to ensure production aligns with market demand.

• Recruiting, hiring, onboarding, and managing performance of all supervisory and hourly resources, including regular reviews, development planning, and maintaining training requirements across the team.

• Directing all VPC operations, ensuring outstanding vehicle quality through robust processes whilst optimising throughput, efficiency, and resource utilisation across facility inputs and outputs.

• Leading IT transformation projects, including Warehouse Management System (WMS) deployment, to enhance operational capabilities.

• Conducting daily inspections and audits of inbound vehicles to drive improvements and ensure compliance with McLaren's stringent quality standards.

• Managing port logistics, coordinating with internal teams and external partners to facilitate timely vehicle shipments, oversee VPC accessory installation, and lead daily shipping forecasts.

• Driving achievement of quality targets and key performance indicators through the three supervisors, overseeing technical repairs, quality inspections, warranty claims, and paint and body repair workflows.

• Facilitating weekly reviews with the central quality team and working closely with factory counterparts to improve incoming vehicle quality based on comprehensive audit data and analysis.

• Collaborating with the Warranty Administrator to manage quality-related claims, parts orders, replacement parts, and paint reworks as required.

• Providing comprehensive reports on quality metrics, warranty claims, wholesale performance, and improvement initiatives to the VP Commercial & Distribution and senior leadership.

• Maintaining open and effective communication with all stakeholders across the organisation and representing the VPC at senior management and cross-functional meetings.

The ideal candidate will have significant experience in senior operational leadership in automotive manufacturing, vehicle processing, or high-performance environments. They will also possess strong technical knowledge of high-performance vehicles and operations in a vehicle preparation and port context.

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